St. Joan of Arc in the French Market, New Orleans |
People ask, with +/- 140 B&Bs in New Orleans, if there is a lot of competition between innkeepers in the city. I have to admit that the answer is, not really. If there is any competition, it's only of the most friendliest kind. [I know I just used a double positive.]
I think part of this is because among the kind of people who choose to stay in a B&B over a hotel, it's because they find that a boutique catered experience is the more better option. [See what I just did there?]
The number of B&B rooms available at any given time is dwarfed by the number of hotel rooms available. Really, for some people, the hotel is the better option. I'm not trying to be a snob when I say this, but some people prefer familiarity over adventure.
I'n not trying to say that it's an adrenaline-tingling adventure to stay in a small boutique New Orleans B&B the way it is to rappel down a cliff. I'm saying that when you stay at a B&B, it's not off the rack. Being an innkeeper is the ultimate small scale business. After all, innkeepers open their homes and their lives to their guests. Sometimes, when I lead guests through our lobby, I like to say, "Welcome to our world." Nobody working in a hotel ever said that, at least not in a good way.
In a hotel, it's more like, "The manager is out to lunch right now and there's no one with the authority to solve your problem. I know what to do, but I'm not allowed without prior approval. I've only been here for two months and I'm still on probation and I don't want to lose this job. Welcome to my world."
That paragraph needs a smiling emoji at the end but I don't have any at hand. You know what I mean.
Bedroom in our Clio Suite |
So far, we seem to be doing a good job. For the last 15 months, we've been ranked the #1 B&B in New Orleans on Trip Advisor by our guests. 15 months. That's longer than we ever imagined when we opened the doors in September 2012. It's gratifying to learn we are doing something right.
Sitting room in our Clio Suite |
Fall innkeeper uniform |
À votre santé,
La Belle Esplanade bed and breakfast.
No comments:
Post a Comment